Category "Measurement & Metrics"
"P" as in Profitability, that is. Part of the challenge in playing the Loyalty Marketing game [...]
What's Your Plan? Contributed by Mike Capizzi Economic tidal waves cause disruptive things to happen along the [...]
When I sat down to write about managing the financial liability generated by customer loyalty [...]
Editor's Note: Mike Capizzi is Managing Director of Marketing Strategists, LLC, an independent consulting practice [...]