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Customer Loyalty and Natural Disasters

Customer Loyalty and Natural Disasters

Hammer Nutrition carves its own path to Customer Loyalty

Hammer Nutrition carves its own path to Customer Loyalty

How to improve your loyalty program through secret shopping

How to improve your loyalty program through secret shopping

Is Customer Experience the key to Customer Loyalty?

Is Customer Experience the key to Customer Loyalty?

Will Tesco dump its Clubcard loyalty programme?

Will Tesco dump its Clubcard loyalty programme?

My Starbucks Rewards Delivers Half a Cup

My Starbucks Rewards Delivers Half a Cup

My Starbucks Rewards Delivers Half a Cup

My Starbucks Rewards Delivers Half a Cup

When I cite examples of brands that are changing the face of loyalty marketing, Starbucks [...]

Amazon, Starbucks imagine new options for customer loyalty

Amazon, Starbucks imagine new options for customer loyalty

I was sharing thoughts on current trends in loyalty marketing with a group of bankers [...]

OneBlood & Walgreens offer Loyalty that’s good for you

OneBlood & Walgreens offer Loyalty that’s good for you

I partake in many discussions with loyalty critics. One this week in RetailWire talked about [...]

Fireside Chat with Lee Hammond, VP Digital, Interscope Records

Fireside Chat with Lee Hammond, VP Digital, Interscope Records

During the Badgeville Summit #Engage 2012 in San Francisco last month, I was fortunate to [...]

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Short Takes

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How visually compelling content can ignite customer engagement

How visually compelling content can ignite customer engagement

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6 keys to connecting with the most economically powerful generation in history

6 keys to connecting with the most economically powerful generation in history

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Are traditional hoteliers ready to embrace Airbnb?

Are traditional hoteliers ready to embrace Airbnb?

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Trust will drive the Digital Wallet (r)evolution

Trust will drive the Digital Wallet (r)evolution

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A Millennial View on Revamping a Loyalty Program

A Millennial View on Revamping a Loyalty Program

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NFC chip injected into hand is Bitcoin cold storage

NFC chip injected into hand is Bitcoin cold storage

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Event Calendar for Loyalty Marketers

Industry News

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Loyalty Truth Reboot – what does the future hold?

Loyalty Truth Reboot – what does the future hold?

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Plenti gets a grocer

Plenti gets a grocer

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Loylogic offers brands more reward choice with new product Akruu

Loylogic offers brands more reward choice with new product Akruu

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Loyalty Academy announces November course schedule

Loyalty Academy announces November course schedule

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Cision launches unified platform for earned media dubbed Communication Cloud

Cision launches unified platform for earned media dubbed Communication Cloud

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Bink hopes to create stronger loyalty program engagement with UK launch

Bink hopes to create stronger loyalty program engagement with UK launch

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