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Do you really know your customer? Probably not.

Do you really know your customer? Probably not.

What do Richard Sherman and Omni-channel marketing have in common?

What do Richard Sherman and Omni-channel marketing have in common?

Belly and Apple need to correct one critical flaw to reach potential

Belly and Apple need to correct one critical flaw to reach potential

What’s missing from Plenti?

What’s missing from Plenti?

Will American Airlines lose my loyalty over $14?

Will American Airlines lose my loyalty over $14?

Will American Airlines lose my loyalty over $14?

Will American Airlines lose my loyalty over $14?

A funny thing happened during a flight I took out of Philly earlier this year. [...]

YouTube plans to launch dedicated video gaming site

YouTube plans to launch dedicated video gaming site

Last year, Google attempted to purchase the online-streaming service Twitch. For those of you that don’t [...]

Dunkin Donuts mobile delivery

Dunkin Donuts mobile delivery

Dunkin Donuts is the latest brand rumoured to be testing a mobile delivery service following [...]

US banks wade slowly into EMV waters

US banks wade slowly into EMV waters

A hotel rewards program that I belong to features a credit card. The product is [...]

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Short Takes

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How visually compelling content can ignite customer engagement

How visually compelling content can ignite customer engagement

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6 keys to connecting with the most economically powerful generation in history

6 keys to connecting with the most economically powerful generation in history

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Are traditional hoteliers ready to embrace Airbnb?

Are traditional hoteliers ready to embrace Airbnb?

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Trust will drive the Digital Wallet (r)evolution

Trust will drive the Digital Wallet (r)evolution

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A Millennial View on Revamping a Loyalty Program

A Millennial View on Revamping a Loyalty Program

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NFC chip injected into hand is Bitcoin cold storage

NFC chip injected into hand is Bitcoin cold storage

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Event Calendar for Loyalty Marketers

Industry News

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Loyalty Truth Reboot – what does the future hold?

Loyalty Truth Reboot – what does the future hold?

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Plenti gets a grocer

Plenti gets a grocer

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Loylogic offers brands more reward choice with new product Akruu

Loylogic offers brands more reward choice with new product Akruu

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Loyalty Academy announces November course schedule

Loyalty Academy announces November course schedule

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Cision launches unified platform for earned media dubbed Communication Cloud

Cision launches unified platform for earned media dubbed Communication Cloud

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Bink hopes to create stronger loyalty program engagement with UK launch

Bink hopes to create stronger loyalty program engagement with UK launch

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