Independent and unbiased insight on customer loyalty and data-driven marketing
By now you've seen the news that JetBlue will no longer expire miles earned by [...]
American Airlines finally popped the big question. Actually they popped about 25 minutes of questions [...]
We read a lot about techniques that break through crowded email inboxes by using inventive [...]
There are many paths to creating customer loyalty. The models range from promotional (Groupon) to [...]