Independent and unbiased insight on customer loyalty and data-driven marketing

A Day In the Life with Foursquare

A Day In the Life with Foursquare

A day in the life with Foursquare has been changing, imperceptibly at times, but lately [...]

Location Based Loyalty

Location Based Loyalty

While I have been robotically checking in all over the place for the past year [...]

Ritz Carlton “Bows” to Loyalty

Ritz Carlton “Bows” to Loyalty

A not-so mythical conversation between Ritz Carlton executives: Sr. Exec: You've got to be kidding me, [...]

Ready For Some Mega Awards?

Ready For Some Mega Awards?

I'm not much of a TV guy, but noticed that we just streaked through the [...]

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Want to get connected with some of the best minds in customer loyalty? As an “Insider”, you’ll benefit from powerful information framed with a practitioner’s perspective. You can expect a bi-monthly summary of some of our most compelling posts and sharp reads from other sources, combined around a theme to provide insights on trends and hot topics in the market.
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Event Calendar for Loyalty Marketers