Deloitte rings the FFP alarm bell

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Bill Hanifin view more articles

12 September 2013 18:03

In a recently published report, global consulting firm Deloitte raised a rash of concerns over the efficacy of airline frequent flyer programs. You can read a summary of the report here and download your own copy here.

While the report, Rising above the Clouds, is thorough and packed with data, some industry sources challenge the conclusions of the report. Read some of the opposing viewpoints here and let the debate begin.

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