Independent and unbiased insight on customer loyalty and data-driven marketing

Category "Commentary"

Listen to your Customers

Listen to your Customers

"You are receiving this message because you sent me an email on either a Saturday [...]

The Smartest Guy in The Room

The Smartest Guy in The Room

When I was getting my feet wet in the consulting business I had a mentor [...]

The End of Advertising: Circa 2011

The End of Advertising: Circa 2011

As I scanned the rapidly moving traffic on my Twitter feed the other day, there [...]

ACI Loyalty Report – Reading the Tea Leaves

The Loyalty Research Report released by ACI Worldwide has received tremendous coverage, most of it [...]

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Event Calendar for Loyalty Marketers