Independent and unbiased insight on customer loyalty and data-driven marketing

Category "Retail"

What you can learn about Loyalty Marketing on Date Night

What you can learn about Loyalty Marketing on Date Night

I was dining with my wife at Carrabba's recently and she asked me the BIG [...]

Thanks Chris Brogan! We Do Need to Use The Data!

One of the blogs I enjoy reading is written by Chris Brogan. He's got some [...]

Customer Service at the Front Lines – “The Weakest Link”

Editor's note: Reading Brian's post here got the adrenaline flowing. The irony of retail is [...]

Bike Wars Case Study – Stephanie Scuderi Weighs In

Bike Wars Case Study – Stephanie Scuderi Weighs In

We recently published a new Case Study examining the competitive scenario between two leading retailers [...]

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Event Calendar for Loyalty Marketers