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SAFEWAY Healthy Measures program

Customer Service at the Front Lines – “The Weakest Link”

Ironman®: Brand + Customer Experience = Perfect Customer Strategy

Ironman®: Brand + Customer Experience = Perfect Customer Strategy

Saturn takes a right turn

Bike Wars Case Study – Stephanie Scuderi Weighs In

Bike Wars Case Study – Stephanie Scuderi Weighs In

Zions Cash Rewards – New Case Study

Zions Cash Rewards – New Case Study

One of the challenges in the Loyalty Marketing business is that few organizations share tangible [...]

Bike Wars Case Study: Panelist Tom Rapsas Responds

We recently published a new Case Study examining the competitive scenario between two leading retailers [...]

Bike Wars Case Study: Panelist Michael Della Penna Responds

We recently published a new Case Study examining the competitive scenario between two leading retailers [...]

Bike Wars: New Retail Case Study

Retailers face an increasingly difficult challenge to be successful.  Not only do they have to [...]

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Short Takes

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How visually compelling content can ignite customer engagement

How visually compelling content can ignite customer engagement

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6 keys to connecting with the most economically powerful generation in history

6 keys to connecting with the most economically powerful generation in history

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Are traditional hoteliers ready to embrace Airbnb?

Are traditional hoteliers ready to embrace Airbnb?

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Trust will drive the Digital Wallet (r)evolution

Trust will drive the Digital Wallet (r)evolution

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A Millennial View on Revamping a Loyalty Program

A Millennial View on Revamping a Loyalty Program

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NFC chip injected into hand is Bitcoin cold storage

NFC chip injected into hand is Bitcoin cold storage

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Event Calendar for Loyalty Marketers

Industry News

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Loyalty Truth Reboot – what does the future hold?

Loyalty Truth Reboot – what does the future hold?

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Plenti gets a grocer

Plenti gets a grocer

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Loylogic offers brands more reward choice with new product Akruu

Loylogic offers brands more reward choice with new product Akruu

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Loyalty Academy announces November course schedule

Loyalty Academy announces November course schedule

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Cision launches unified platform for earned media dubbed Communication Cloud

Cision launches unified platform for earned media dubbed Communication Cloud

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Bink hopes to create stronger loyalty program engagement with UK launch

Bink hopes to create stronger loyalty program engagement with UK launch

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