Independent and unbiased insight on customer loyalty and data-driven marketing

Do you love your customers as much as your 401(k)?

Do you love your customers as much as your 401(k)?

Think of your customer base as an investment portfolio. Wikipedia defines a "portfolio" as a collection of [...]

InComm reports on popularity of digital gift cards

InComm reports on popularity of digital gift cards

Earlier this month, InComm announced survey results highlighting consumer intentions for buying gift cards (digital [...]

Breach of Irish loyalty program database impacts 1.1 Million

Breach of Irish loyalty program database impacts 1.1 Million

A breach of Irish based loyalty provider LoyaltyBuild is now being described by media as [...]

Qantas losses could impact Frequent Flyer Programme

Qantas losses could impact Frequent Flyer Programme

Qantas, Australia's leading commercial airline, announced it would lose up to $300 million in the [...]

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Want to get connected with some of the best minds in customer loyalty? As an “Insider”, you’ll benefit from powerful information framed with a practitioner’s perspective. You can expect a bi-monthly summary of some of our most compelling posts and sharp reads from other sources, combined around a theme to provide insights on trends and hot topics in the market.

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Event Calendar for Loyalty Marketers