Independent and unbiased insight on customer loyalty and data-driven marketing

How Do You Define Customer Engagement?

How Do You Define Customer Engagement?

Trendy business buzzwords aren't any fun until you form an opinion and seek feedback to [...]

Foursquare & Location Based Marketing

Foursquare & Location Based Marketing

In the past week, business has taken me to Vancouver, BC and San Jose, Costa [...]

Frenetic Humans & Customer Engagement

Frenetic Humans & Customer Engagement

After spending the last few weeks thinking through reasonable responses to my new favorite question [...]

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Event Calendar for Loyalty Marketers