Handelsbanken and Verifone's Point announce mobile payment solutionPrevious Article
Employee engagement & customer loyalty: an interview with Paul HebertNext Article

Oil Express interviews Bill Hanifin

Article
Line Spacing+- AFont Size+- Print This Article
Oil Express interviews Bill Hanifin
Related Articles

The January 13, 2014 issue of Oil Express carried the highlights of an interview with LoyaltyTruth.com Editor Bill Hanifin on the topic of how small and medium size businesses can have success with email marketing.

Bill pointed out the importance of creating effective subject line copy, while making clearly understood offers with a firm call to action. He also pointed out the challenge for small to medium business goes beyond “how” to create effective email copy and begins with the need to collect emails from as many customers as possible.

Many retailers have a POS or even paper based system for entering email addresses. Fuel and convenience retailers will find these methods challenging as most customers have little time for conversation at the register nor want to expose their personal information in these settings.

To scale this obstacle, Bill suggested that fuel and convenience retailers are well advised to consider a customer loyalty program, and many are doing just that. 7-Eleven is testing Belly across more than 200 of its stores and has launched a new mobile app to further engage customers. Sheetz has an effective loyalty program and Kickback Rewards is now operating across more than 1,500 locations in the US.

Oil Express is one of the most widely read periodicals in the fuel retailing industry and you can learn more about them or subscribe here.

 

Article

Convenience Retail

Plenti gets a grocer

Plenti gets a grocer   0

Loyalty Truth reported in September 2016 that the rumor mill was churning about coalition loyalty operator Plenti landing a grocery partner. Earlier this week, the announcement was made that Winn [...]

Become a Loyalty Truth Insider!

We don't publish often to our subscriber lists, but when we do.....it's powerful information that you can use in your business. Just share a few bits of information here and consider yourself to be an insider at LoyaltyTruth.com.
  • This field is for validation purposes and should be left unchanged.
Banner
Banner

RetailWire BrainTrust

Bill Hanifin is a contributor to the RetailWire BrainTrust. Click below to keep up with discussions on trending topics in retail and loyalty marketing.

Banner

2nd Annual Loyalty Academy Conference – Coming in March 2017! Sign up now for early bird pricing!

FREE Loyalty Manifesto

Event Calendar for Loyalty Marketers

Pin It on Pinterest

Share This