Independent and unbiased insight on customer loyalty and data-driven marketing

Category "Retail"

Duane Reade FlexRewards™ Off to a Rocky Start

Duane Reade FlexRewards™ Off to a Rocky Start

A small firestorm over the efficacy of Loyalty Marketing programs broke out over this past [...]

Loyalty to Die For

Loyalty to Die For

I need to do some consumer research. Do minor consumer revolts against good sense constitute [...]

Tim McGraw Strums Loyalty for My Outback Rewards

Tim McGraw Strums Loyalty for My Outback Rewards

A celebrity endorsement—for a loyalty program? The pros and cons of using a celebrity spokesperson in [...]

Chick-fil-A, First 100 & Renegade Fans = Brand Success

Chick-fil-A, First 100 & Renegade Fans = Brand Success

When it comes to brand recognition, the usual names that dominate the conversation are Apple, [...]

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Want to get connected with some of the best minds in customer loyalty? As an “Insider”, you’ll benefit from powerful information framed with a practitioner’s perspective. You can expect a bi-monthly summary of some of our most compelling posts and sharp reads from other sources, combined around a theme to provide insights on trends and hot topics in the market.

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Event Calendar for Loyalty Marketers