Independent and unbiased insight on customer loyalty and data-driven marketing

Category "Online"

Amazon touts Prime as it raises free shipping threshold

Amazon touts Prime as it raises free shipping threshold

Amazon announced that it is raising the minimum purchase amount per order to $35 in [...]

Can Corporate Culture Derail Customer Loyalty Efforts?

Can Corporate Culture Derail Customer Loyalty Efforts?

Amazon Prime has received high praise from many analysts and industry observers. One Businessweek article [...]

Where e-mail goes to die: Looking into my Spam folder

Where e-mail goes to die: Looking into my Spam folder

About once a week, I’ll go into my Google e-mail account and check out my [...]

How The Zappos Culture Drives Loyalty

How The Zappos Culture Drives Loyalty

When you're selling hammers, every prospect looks like a nail. You've heard the expression before. [...]

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Event Calendar for Loyalty Marketers

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