Independent and unbiased insight on customer loyalty and data-driven marketing

Category "Hotel"

Atlantic City, Trump and a Casino Down on its Luck

Atlantic City, Trump and a Casino Down on its Luck

A couple of years ago, I wrote a post about Atlantic City and its prolonged [...]

Ritz Carlton “Bows” to Loyalty

Ritz Carlton “Bows” to Loyalty

A not-so mythical conversation between Ritz Carlton executives: Sr. Exec: You've got to be kidding me, [...]

Hotels.com & WelcomeRewards Drops In My Lap

Hotels.com & WelcomeRewards Drops In My Lap

Evidence of the health of the loyalty marketing business is that my list of subjects [...]

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Event Calendar for Loyalty Marketers

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