Bill Hanifin
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As reported in the USA Today recently, 5 of 12 US airlines don’t allow miles or points to be transferred to a beneficiary upon the passing of the enrolled traveler. US hotels are more liberal, with 11 of 15 allowing transfers of points via the probate process. The position on whether there is “life after death” for loyalty currency (miles or points) sparks diverse and emotionally charged opinions.
Some travelers and industry pundits call for airlines, hotels and others to allow the transfer of currency based on the money spent and sacrifices made by the program member to earn that value. Others write it off as part of life, maybe reminding us as consumers to redeem often and to make the most of our program memberships.
Some of these brands allow transfer at no charge, while others charge a fee. The fees can range from a one-time fee to one based on the volume of miles transferred. Others still make a decision to allow mile transfer on a case-by-case basis.
It’s a sensitive topic. What’s your opinion?
